Our Guarantees

Here at NBB, we are pleased to offer a wide variety of Shelter Guarantees for all our products for your peace of mind. We ensure all our shelters are manufactured to the highest standard and ensure our products are maintenance free for as long as possible.

See below for an explanation of what our fantastic guarantees mean.

Product Guarantees

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Maintenance free period is an indication that the surface treatment of the product should allow for this number of years without maintenance, however if the surface is abraded or damaged this will require maintenance in order for the guarantee to be valid.

product guarantee

Under normal circumstances in moderate climatic conditions, all products should have a service life of 25 years. Maintenance will include treatment of all surfaces to prevent corrosion and may require the replacement of the glazing at 10 years.

product guarantee

All of our timber gazebos come with a 15 Year 'in service' guarantee against rot, fungal decay and attack from wood boring insects. All timber is treated to BS8417.

Service Guarantees

We also offer a wide range of Service Guarantees, a premium installation service by our skilled installation team, free no obligation estimates, free CAD drawings by one of our experienced drawers and a quality design service available, you can rest assured you are getting the best service with us.

Click the drop downs below for more information on the services we offer.

  • Installation Service

    We offer a full installation service from ground works to installation for all shelters. Installation charges are based on location and full costs will be outlined in any estimate we send you, if installation is required. All our installation team are CSCS qualified and have years of experience in installing outdoor shelters.

  • Free Estimates

    We understand that a lot of businesses require estimates before purchasing high-ticket items such as shelters and canopies. We offer all customers free no-obligation estimates with full details including specification, colours available, total prices and any other applicable information. Click here to get your estimate today. 

  • Free CAD Drawings

    A number of businesses require a custom designed shelter and with every estimate if required, we can send a Free CAD drawing so you can visualise what your shelter would like before it’s manufactured. Our in-house design team have years of experience and can even represent the shelter and computer generate it onto your desired location.

  • Design Service Available

    Can’t find what you’re looking for? We offer a complete custom design service for all schools throughout Mainland UK. Whether it’s designing a shelter to your specification or us proposing a shelter design to you, we can take care of every aspect and find the perfect shelter for your premises.

  • Free Delivery

    We offer Free Delivery on all orders over £250 to UK Mainland addresses.

    *If you live outside of Mainland UK, please give us a call on Freephone 0800 1777 052 for a delivery quotation.

    UK Mainland is anywhere within England, Scotland and Wales which is not separated by water, but excludes Highlands. Highlands  includes all KW, IV, AB, DD, PH, and PA post codes. Carriage for Highlands is price on application. Islands includes postcodes ZE (Shetland), some of PA (Highlands), IM (Isle of Man), BT (Northern Ireland), GY (Guernsey) & JE (Jersey). Carriage for Islands are price on application.

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