Order Info - Tax, Shipping, Returns, Customer Service
Order with NBB and receive a hassle free service, here is all you need to know:
Tax
All items are priced in Pounds Sterling without VAT applied; 15% VAT is added automatically at the checkout stage. If you are ordering from the Channel Islands or Republic of Ireland please place your order via phone (0800 177 7052) so that we can manually remove the VAT. All other EU countries are subject to their own VAT rate.
If you are purchasing from the USA or Canada, please visit our sister site
www.nobutts.com for prices in US dollars. Or if you are purchasing from France, please visit our other sister site
www.nobutts.fr for prices in Euros.
Shipping - UK Mainland Destinations
- All goods excluding shelters and cycle racks are shipped using DHL.
- Standard shipping rate is £9.50 per order.
- Shipping rate for signs is £3.95.
- No shipping costs will be incurred if the total value of your goods exceeds £250, or if you have ordered a shelter.
Shipping - Other Destinations
If you are purchasing from outside the UK Mainland please call our sales team directly on 0800 177 7052.
Returns - The No Ifs, No Butts Guarantee
We pledge to our old and new customers alike, that we will stand by all of our products and if for any reason you are not entirely happy with your purchase, call us within 30 days and we will collect the goods free of charge. That’s the No Butts, No Quibble Guarantee!
For our full Terms and Conditions please contact our sales office on 0800 177 7052.
No Butts Customer Service
If you have a query or would like some advice, please don't hesitate to contact our friendly knowledgeable customer service team.
The No Butts Bin Company is committed to it's customer service. Our customer service department (0800 1777 052) is open 9am to 5pm, Monday to Friday. If you wish to report a query outside these hours, or if you prefer us to call you, please fill in our
online customer service form and we will endeavour to resolve your query as soon as possible.
Registered Office:
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Unit 5, Sterte Road Industrial Estate
Sterte Road
Poole
Dorset
BH15 2AF
United Kingdom
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Registered Number:
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2955153
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VAT Number:
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GB 649 4536 03
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Telephone:
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0800 177 7052
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Fax:
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0800 177 7053
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eMail:
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sales@nobutts.co.uk
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